Terms & Conditions If any autographed item we sell is ever found not to be authentic by a certified and court qualified forensic handwriting examiner, we will gladly refund the purchase price. Autographd.com will promptly refund your money if you return the item, along with the original paperwork and a letter from a certified and court qualified forensic handwriting examiner stating that the item purchased is not authentic.The inspection of the item must be done in person and not evaluated using the internet or scans or photos. It can not be a standard rejection form letter used by dealers for items you are attempting to sell to them. The certified and court qualified authenticator will evaluate the autograph using standard nondestructive techniques of forensic document examination which include a macroscopic evaluation with calipers, protractors, photocopies and their enlargements, along with computer enhancements and computer enlargements. You will pay the authenticator for his services. This guarantee is good forever. In addition, the buyer has a 10 day return privilege from the time he/she receives the item.The item must be returned unaltered in the same condition as received. Buyer is responsible for return shipping fees. Every piece we sell comes with a Certificate Of Authenticity from a highly respectable top of the industry third party authenticating company which provides assurance of its authenticity. A Certificate Of Authenticity is only as good as the company that issues it. The reputations of the third party authenticators whose services we use are highly respected, and letters or certificates of authenticity from any of these major authenticators means you have the proper paperwork protecting you over any authenticity issues. Buying from us is a no-risk proposition. Whenever possible,we provide provenance or proof photos of the items being signed. We make sure that your piece has the proper paperwork to protect your long-term investment. We offer a lifetime money back guarantee to the original purchaser for any item we sell that is found to be inauthentic.
If you change your mind...
Our items are covered by our 10 day money-back guarantee, so return them to us within 10 days in their original packaging, in undamaged,unaltered fully resalable condition, with your invoice and we will refund your purchase price.
Please note that refunds can only be made to the original purchaser.
We recommend that items are returned by priority/tracked mail to ensure that they reach us securely.
Our 10 day money-back guarantee does not affect your statutory rights.
If items are damaged or defective…
If an item is damaged on receipt and you bring or send it back to us within 10 days of purchase with the invoice and the original packaging, we will give you a replacement or a refund plus the cost of postage. This does not affect your statutory rights.
Returns do not apply to items personalized or made to your specification eg: items custom framed to your instructions.
The purchase of any of our items does NOT give the buyer any copyright ownership. Autographd.com does not make any representation, express or imply as to whether the buyer acquires rights in copyright or other intellectual property (including exhibition or reproduction rights) or other rights affecting,photographs,negatives, written material, documents or works of art.
We make every effort to ensure that you are happy with your purchases and our service but we also know that, for one reason or another, there may be a time when you need to exchange or return something you've bought. Please make sure that you check your items carefully as soon as they are delivered. We also recommend that you keep your invoice as you might need it as proof of purchase in the event of any after-sales queries